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   Product FAQ
Q: Who can create requisitions using PurchaseSmart?
Q: Can you give an example of the requisition approval process?
Q: Can PurchaseSmart manage catalogs?
Q: How does PurchaseSmart support supplier contracts?
Q: What information can buyers access once a requisition is approved?
Q: How are purchase orders issued?
Q: Do buyers have the flexibility to add attachments or other critical data?
Q: How does PurchaseSmart track receipt of goods?
Q: What receiving activities does PurchaseSmart support?
Q: Can PurchaseSmart handle RFQs?
Q: How does PurchaseSmart help me respond to RFQs?
Q: Can PurchaseSmart help me keep track of company assets?
Q: Can PurchaseSmart help me track my inventory?
Q: How does PurchaseSmart match invoices?
Q: How does PurchaseSmart facilitate payment to suppliers?
Q: How does PurchaseSmart support strategic sourcing?
Q: I want to run several kinds of reports. Is PurchaseSmart flexible enough to support my needs?
Q: Can I easily export information from PurchaseSmart into other applications?
Q: How can I learn more about PurchaseSmart?
     
 

Implementation and support information

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Q: Who can create requisitions using PurchaseSmart?   A: Requisitions can be created by anyone in the organization who has been given the authority within the system. That person can be a buyer, or a user who is not part of the purchasing function and needs to request goods or services. PurchaseSmart's oversight and approval process can be adapted to your business processes to ensure that requisitions initiated outside your purchasing department are reviewed, controlled and processed efficiently.

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Q: Can you give an example of the requisition approval process?   A: Requisitioners can be authorizers with a specific spending limit or they can be required to have all their requisitions go through an approval process. In this case, approvers are set up for that requisitioner, as a chain of command. As the approval process progresses, the first approver with a high enough approval limit (higher than the requisition value) causes the requisition to be authorized. At that point, the approval process is complete, and the purchase order can be issued.

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Q: Can PurchaseSmart manage catalogs?  

A: Yes. Catalogs can be managed within PurchaseSmart in a number of ways.

The simplest is to receive catalog information from a supplier electronically, and import it into PurchaseSmart using its internal Integration module. Additionally, PurchaseSoft provides a Supplier Interface, in its WebQuote product, where suppliers can set up their own contact information and "remit to" addresses.

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Q: How does PurchaseSmart support supplier contracts?   A: Buyers can set up contracts with suppliers enabling requisitioners to quickly create requisitions for contracted items. The buyer negotiates a contract price for an item, or group of items, and whenever these items are requisitioned, the negotiated contract price is automatically applied to the requisition. When the requisition needs to be converted into a Purchase Order, PurchaseSmart applies the contract price automatically, without requiring additional buyer intervention, since the source of the item and its price has been pre-negotiated.

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Q: What information can buyers access once a requisition is approved?   A: Once a requisition has been authorized, it is made available to buyers. The buyer sees which requisitions have been approved, and waiting to be ordered. The buyer can also review the requisitions and its items, select suppliers if the items have not already been sourced, and either create purchase orders from the requisitions, or convert the requisitions into RFQ's, which starts the sealed bid/auctioning process.

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Q: How are purchase orders issued?   A: Once purchase orders have been created, they can be issued to suppliers as email, faxed, or mailed documents, or directly to the supplier order entry system via an XML Server. In the second case, the output of the PO information from PurchaseSmart is mapped directly to the supplier's internal system.

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Q: Do buyers have the flexibility to add attachments or other critical data?   A: Users can enter text at the Header and Line Item level, import text, enter information into user-defined fields, split account distribution and store as many attachments as required.

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Q: How does PurchaseSmart track receipt of goods?  

A: Users can enter receipt information against purchase orders within the PurchaseSmart application three ways:

  1. Desktop receiving is available for those users of the self-service browser based requisitioning module. These users typically require small items or items of small value.
  2. The PurchaseSmart module supports Central receiving, when one or more receiving docks are used. A Receiver, who is typically not the originating requisitioner or a buyer, enters receipts into the system. This module provides more functionality than the desktop receiving method, such as printing receipt tickets, processing return of goods, closing orders short, storing receipt text and notes.
  3. The PurchaseSmart Integration module can import receipt information from another application directly into PurchaseSmart. When a receipt record is imported successfully, and the receipt quantities match the PO Line quantities, the PO Line is closed and supplier performance is updated. The purchase order itself is closed if there are no more outstanding receipts for that PO.

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Q: What receiving activities does PurchaseSmart support?   A: PurchaseSmart Receiving supports partial deliveries, returns, receipt tolerances, printed receipt tickets, and on-line inquiries. A user needs a separate Receiving security in order to enter receipt information. When receipt quantities match the order quantities, the Purchase Order line is closed.

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Q: Can PurchaseSmart handle RFQs?   A: Yes. PurchaseSmart can be expanded to include a web-based RFQ system, which interacts with suppliers over the Internet to provide real-time pricing and bidding information. Successful bids can then be converted to Purchase Orders within PurchaseSmart.
RFQs can be issued as sealed bids, where the suppliers have one opportunity to offer their best price, or as reverse auctions, where suppliers can bid against each other until the auction event reaches its time limit.

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Q: How does PurchaseSmart help me respond to RFQs?   A: When the time limit for the RFQ responses has been reached, PurchaseSmart closes the bidding process, and automatically generates quotations from the bidding suppliers. These quotations can be analyzed using our Bid Analysis tool. The buyer can then create Purchase Orders in one step.

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Q: Can PurchaseSmart help me keep track of company assets?  

A: Yes. PurchaseSmart's Asset Tracking module records assets items as they are received and provides you with complete information on all your fixed assets, from the time they are received, until the time they are disposed off.

The Asset Tracking module

  • Creates asset records as asset items are received in PurchaseSmart
  • Tracks warranty information
  • Tracks leasing information
  • Transfers assets from one location or department to another
  • Optionally prints asset tickets
  • Maintains current asset values through straight-line depreciation
  • Records asset disposals and recovery values

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Q: Can PurchaseSmart help me track my inventory?  

A: Yes, PurchaseSmart provides an optional Inventory system, which is fully integrated with the other modules in the application. Features include the ability to:

  • Track inventory in multiple warehouses so excess inventory is utilized and automatic replenishment averted
  • Support two costing methods (average costing and standard costing)
  • Support reorder points and reorder quantities. When on hand quantities reach a pre-defined reorder point, the Inventory System will generate its own Purchase Requisition.
  • Alerts users when items become out of stock, zero are available, or the on hand quantity is below safety or above maximum stock
  • Support transfers and adjustments
  • Create a complete transaction record, that can be analyzed and reported on at any time, for a full audit trail of inventory activity
  • Identify available inventory at requisition level. When users create a requisition for items already in inventory, PurchaseSmart identifies the product availability and enables allocation and release of in-stock items versus requisitioning new ones.
  • Update on-hand quantities based on receipt information

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Q: How does PurchaseSmart match invoices?   A: PurchaseSmart has its own Invoice Matching module that compares supplier invoices to existing purchase order and receiving information stored within the application. PurchaseSmart can be set up to match invoices either three ways - purchase order, receipts and invoice - or two ways - PO to invoice or receipt to invoice. When invoices are matched, they can be uploaded to an existing Accounts Payable system for payment.

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Q: How does PurchaseSmart facilitate payment to suppliers?   A: When an invoice has been matched, the information can be transmitted to an Accounts Payable system, so the invoice can be paid to the supplier. The PurchaseSmart application does not provide payment to the suppliers, but sends pre-approved invoices to a third party Accounts Payable system. That way, you have complete control over cash flow.

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Q: How does PurchaseSmart support strategic sourcing?  

A: PurchaseSmart includes a wide range of customizable analytical tools that give procurement managers the insight they need to effectively support strategic sourcing, including:

  • Buyer analysis
  • Pricing history
  • Repetitive ordering
  • Supplier analysis
  • Commodity analysis
  • Supplier performance
  • Departmental, charge and project analyses

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Q: I want to run several kinds of reports. Is PurchaseSmart flexible enough to support my needs?   A: Yes. Ad hoc reports can be run directly from PurchaseSmart or from the database using a standard report writer. PurchaseSmart also includes its own pre-formatted reports and analyses for all the modules it contains. Users can build their own spreadsheet views of the information stored within PurchaseSmart, complete with dynamic drill down views and the ability to open up individual documents, such as purchase orders, directly from the application.

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Q: Can I easily export information from PurchaseSmart into other applications?   A: Yes. PurchaseSmart can export information directly into Excel spreadsheets, which can then be additionally analyzed, mailed to other users, merged into Word documents, and so on. In addition, third party report writers like Crystal Reports can directly access the database information, without having to go through the PurchaseSmart application. Therefore, you have all the tools required to design and build reports, store them, and run them at any time.

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Q: How can I learn more about PurchaseSmart?   A: If you have any questions about our PurchaseSoft application or want to know if it is the right solution for your business, please request more information or call us anytime at 800- 818-6545.

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